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HomePrivacy Policy

Your information matters. We protect it.

This policy explains how Movexus collects, uses, and protects information when you visit our website or use our services.

Effective Date

July 2025

1. Information We Collect

We may collect contact information such as your name, phone number, email address, and home address.

We may collect service details such as your requested moving date, locations, and the type of service requested.

We may collect payment-related details needed to process transactions, but we do not store full credit card numbers.

We may also collect technical data such as browser type, IP address, referring pages, and analytics data.

2. How We Use Your Information

We use your information to provide, schedule, and manage moving services.

We use it to communicate with you about your booking, estimate, or inquiry.

If you opt in to SMS messaging, we use your phone number to send conversational messages, service updates, appointment reminders, estimate follow-ups, booking links, and occasional promotional offers related to Movexus services.

We use it to process payments and send receipts.

We use it to improve our website, services, and customer experience.

When you allow analytics cookies, we use analytics information to understand how visitors use the site and which pages are performing well.

We may send occasional service updates or promotional offers only when you opt in or when otherwise permitted by law.

3. Information Sharing

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

SMS consent is not shared with third parties or affiliates for their own marketing purposes.

We may share your information with service providers when necessary to process payments, operate our website, send communications, support analytics, or support our services.

We may also share information when required by law, legal process, or to protect our rights and safety.

If a requested service involves a trusted third-party partner, such as vehicle transport, we may share only the information necessary to fulfill that service.

4. SMS Messaging

If you expressly opt in to receive SMS messages from Movexus, message frequency may vary based on your quote request, service activity, booking status, or promotional preferences.

SMS messages may include estimate-related communication, move updates, reminders, scheduling coordination, customer care responses, and occasional offers.

Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. You can reply HELP for assistance or contact us at info@movexusmoving.com or (916) 245-8252.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

5. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Website transactions are transmitted using encryption technologies such as SSL/TLS where applicable.

6. Your Rights

You may request access to the personal information we hold about you.

You may request that we correct or update your information.

You may ask us to delete your information, subject to any ongoing service needs or legal retention obligations.

You may opt out of marketing communications at any time.

To exercise these rights, contact us at info@movexusmoving.com.

7. Cookies

Our website uses essential technologies needed for core site functionality and may use analytics cookies or similar technologies when you allow them.

Analytics cookies help us understand page visits, page performance, and general site usage patterns.

You can accept or reject non-essential cookies through our cookie banner and reopen your choice later through the Cookie Preferences link in the footer.

You can also disable cookies in your browser settings, but some features of the site may not function properly.

8. Analytics And Service Providers

We use third-party service providers to operate key parts of our website and communications. These may include website hosting, analytics, CAPTCHA/security services, mapping/address services, payment processors, and email-delivery providers.

Communications providers may include SMS and voice platforms used to send opted-in customer communications.

Examples of providers used in our website stack may include Vercel, Supabase, Google services such as Google Analytics, Google Places, and Google reCAPTCHA, Jotform, Upstash, and Resend.

These providers process information only as needed to support the services they provide to Movexus.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external sites.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

Movexus LLC

2110 K St, Sacramento, CA 95816

(916) 245-8252

info@movexusmoving.com